Terms of Service

1. Acceptance of Terms

Welcome to Xorvinta Lda. ("Xorvinta," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, you must not use our website or services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Company Information

Xorvinta Lda. is a limited company registered in Portugal with the following details:

3. Services and Products

Xorvinta specialises in providing the latest smartphones and mobile devices, along with related services including:

• Sale of smartphones and mobile devices from authorised distributors
• Technical support and device consultation services
• Device setup and configuration assistance
• Warranty support and after-sales service
• Data migration and transfer services

All products sold by Xorvinta are genuine and come with manufacturer warranties. We reserve the right to modify our product offerings and services at any time without prior notice.

4. User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information when making purchases or enquiries
• Use our website and services only for lawful purposes
• Not engage in any activity that could harm or interfere with our website or services
• Respect the intellectual property rights of Xorvinta and third parties
• Comply with all applicable laws and regulations
• Not use our services to transmit harmful, offensive, or illegal content
• Maintain the confidentiality of any account credentials

You are responsible for all activities that occur under your account or through your use of our services. Any violation of these obligations may result in immediate termination of your access to our services.

5. Orders and Payment

When placing an order with Xorvinta, you agree to the following terms:

• All orders are subject to acceptance and product availability
• Prices are displayed in Euros (EUR) and include applicable taxes where stated
• Payment must be completed before product delivery or service provision
• We reserve the right to cancel orders due to pricing errors or product unavailability
• Delivery terms and conditions will be communicated at the time of purchase

6. Warranties and Returns

All products sold by Xorvinta come with manufacturer warranties as specified at the time of purchase. Returns and exchanges are subject to the following conditions:

• Products must be returned in original condition with all packaging and accessories
• Returns must be initiated within the timeframe specified by applicable consumer protection laws
• Proof of purchase is required for all warranty claims and returns
• Custom or personalised products may not be eligible for return unless defective
• Return shipping costs may be borne by the customer unless the product is defective

7. Intellectual Property

All content on the Xorvinta website, including text, graphics, logos, images, software, and other materials, is the property of Xorvinta or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from our website without our express written permission. The Xorvinta name, logo, and related marks are trademarks of Xorvinta Lda.

Any feedback, suggestions, or ideas you provide to us regarding our services may be used by Xorvinta without compensation or attribution to you.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the processing of your personal data.

9. Limitation of Liability

To the maximum extent permitted by law, Xorvinta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our website or services.

Our total liability for any claim arising from or relating to these Terms or our services shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.

This limitation of liability applies regardless of the legal theory upon which the claim is based, whether in contract, tort, negligence, or otherwise. Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

10. Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy, reliability, or completeness of information
• Warranties that our website will be uninterrupted, secure, or error-free
• Warranties regarding the performance of third-party products or services

While we strive to provide accurate information and quality services, we cannot guarantee that our website will meet your specific requirements or that any errors will be corrected.

11. Force Majeure

Xorvinta shall not be liable for any failure or delay in performance of our obligations under these Terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, supply chain disruptions, or government actions.

12. Termination

We may terminate or suspend your access to our website and services at any time, with or without notice, for any reason, including if we believe you have violated these Terms.

Upon termination, your right to use our website and services will cease immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect, including intellectual property rights, liability limitations, and dispute resolution procedures.

You may discontinue your use of our services at any time. If you have outstanding orders or service agreements, termination will not affect your obligations under those specific agreements.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Portugal and the European Union. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the Portuguese courts.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under applicable European Union and Portuguese consumer protection laws. If you are a consumer, you may have additional rights regarding returns, refunds, and warranty coverage that cannot be excluded or limited by these Terms.

For disputes that cannot be resolved directly with us, you may be entitled to use alternative dispute resolution procedures or file complaints with relevant consumer protection authorities.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a new "Last updated" date. Your continued use of our website and services after any modifications constitutes acceptance of the updated Terms.

We recommend reviewing these Terms periodically to stay informed of any changes. For significant changes that materially affect your rights, we may provide additional notice through email or prominent website notices.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: